Guardian moderators, who deal with 40,000 comments a day, believe there is an orchestrated pro-Kremlin campaign


Trolling covers a multitude of sins but a particularly nasty strain has emerged in the midst of the armed conflict in Ukraine, which infests comment threads on the Guardian and elsewhere, despite the best efforts of moderators. Readers and reporters alike are concerned that these are from those paid to troll, and to denigrate in abusive terms anyone criticising Russia or President Vladimir Putin.
One complaint came to the readers' editor's office on 6 March. "In the past weeks [I] have become incredibly frustrated and disillusioned by your inability to effectively police the waves of Nashibot trolls who've been relentlessly posting pro-Putin propaganda in the comments on Ukraine v Russia coverage.
"... the quantity of pro-Kremlin trolling on this topic … which has been documented extensively since 2012 as a real and insidious threat to online communities of idea and debate, has rendered commenting on these articles all but meaningless, and a worthless exercise in futility and frustration for anyone not already being mind-controlled by the Kremlin."
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